Corporate Services – Customer Services

Key Forensic Services provides a comprehensive range of UKAS-accredited forensic science services 24/7. Our highly-skilled, diligent and attentive Customer Services teams are trained to deliver you an exceptional standard of customer satisfaction across each of our offices in Coventry, Warrington and Norwich.

Building positive & valued relationships with our customers

Key Forensic Services prides itself on providing trust and integrity – it is a philosophy we strictly adhere to through all of our departments, and with every single member of our staff.

Customer Services Team

You will find our Customer Services team highly responsive and sensitive to your needs. We will deal with your forensic service enquiries quickly and efficiently, while always maintaining the exceptional standards we set ourselves.

Our Relationships

We strive to build positive and valued relationships with all our customers – to deliver you the very best possible customer experience.

Opening Hours

Our offices are open from 8am-6pm, Monday to Friday, and we can also receive exhibits out of these hours, by arrangement.

24/7 Duty Manager Service

We also have a 24/7 Duty Manager service, providing you with the knowledge and security that, should you have an urgent enquiry or need our support, someone is always available to talk to you out of hours.